Sauna Repair Service

If your sauna or steam room needs attention, our sauna repair service helps you identify the issue and understand the steps to restore safe operation. 

Clear Support When Your Sauna Isn’t Working as It Should

Our sauna repair service is designed to help you pinpoint the cause of the problem and understand the most practical solution.
From electrical concerns that require a licensed electrician to minor issues that stem from worn components, we guide you through what to expect and how your system can be restored. We’re here to make the process calm, clear, and manageable from the moment you reach out.

What Our Sauna Repair Service Can Assess

Repairs vary depending on the sauna style, age of the unit, and components involved. During your assessment, we can help with:
  • Sauna heater repair and control panel issues
  • Infrared sauna repair, including panel faults and wiring checks
  • Steam room repair services for generators, controllers, and seals
  • Sensor, lighting, and temperature irregularities
  • Sourcing replacement parts where available
  • Guidance on safe operation after the repair

Get in Touch with Us

Whether you’re after a free-standing sauna in your garden, or a special room inside your home, we can help.
For your free, no-obligation quote, or if you’d like to find out more about our outdoor, home or infrared saunas for sale in Melbourne, call us on 03 9874 8826 or drop us an email.

Contact Us

Property Type*

    Troubleshooting for Traditional, Infrared, and Steam Systems

    Each sauna type has different hardware and operating needs.
    A traditional sauna may experience heater or wiring concerns, while infrared models often require panel or controller checks. Steam rooms can develop issues around generators or seals.
    Our sauna repair service helps identify which category your issue falls under and provides advice on next steps. Many faults can be repaired, though some older models may benefit from upgraded components.

    Why Clients Choose Sauna & Steam for Repair Guidance

    Homeowners, wellness centres, gyms, and builders turn to us for our knowledge of multiple sauna brands and configurations. You can expect:
    • Practical advice based on years of experience with diverse international models
    • Support across traditional, infrared, and steam room systems
    • Honest feedback on whether repair or replacement is the better option
    • Help sourcing compatible parts where possible
    • Clear expectations around what requires a licensed electrician
    Sauna & Steam supports clients Australia-wide, with our head office in Melbourne, regional authorised dealers across several states and New Zealand.

    CUSTOMER TESTIMONIALS

    Have been very happy with our sauna from Sauna & Steam - use it nearly every day, and my health and well being has improved far beyond what I expected. We consider the deal we got, great value - I highly recommend.
    - Henry T
    Our sauna was installed about 3 years ago and we have been thoroughly enjoying it ever since. I highly recommend Sauna & Steam Australia for their great products and services.
    - Joseph Z
    Amazing experience.Very genuine and helpful.
    Strongly recommend.
    - Con D

    How to Prepare Before Booking a Repair

    A few simple steps can make the repair process smoother.
    Having photos, model numbers, and a short description of what’s happening helps us quickly understand your system. If the issue appears electrical, we’ll advise you to arrange a licensed electrician to inspect that component. For steam rooms, noting any leaks or irregular steam output can also guide the diagnosis.
    When you're ready, get in touch to arrange support through our sauna repair service so we can help bring your sauna back to reliable use. Contact our team for sauna repair support today.

    Frequently Asked Questions

    We provide comprehensive after-sales service and support. This includes older models, as we maintain spare parts for past and present sauna heaters and steam generator models that may require updated components. If you’re unsure about your model, send us a photo and we’ll confirm what’s possible.

    Yes. Our sauna repair service supports traditional heaters, infrared panels, control units, wiring concerns, and general performance issues across both categories.

    We offer steam room repair services and can assist with generators, controls, seals, and moisture-related concerns. If you’d like to check whether your system is suitable, reach out with a short description of the issue.

    Inconsistent heat, unusual smells, tripped circuits, flashing displays, slow warm-up times, or panel faults are common indicators. If something feels off, contact our team so we can guide you through the next steps.

    Costs depend on the issue and the availability of replacement parts. We provide guidance once we understand the symptoms and the model. For budget clarity, share photos and details so we can advise accurately.

    Timeframes depend on the fault and part availability. You’ll receive realistic expectations after your initial assessment.

    On-site support may be available depending on your location and the type of issue. Sauna & Steam has a Melbourne head office with authorised regional dealers across several states. Contact us to check service availability in your area.

    We carry selected sauna and steam room components and can help source others if available. Older models may require updated or alternative parts if original pieces are no longer manufactured.

    If the heater is malfunctioning, it’s best to stop using the sauna until the issue is identified. For safety, pause use and get in touch so we can advise on next steps.

    Sauna & Steam Australia

    Head Office:

    Victoria
    Sauna & Steam
    Showroom & Head Office

    1 Pilgrim Court Ringwood VIC 3134

    Mon to Fri:

    By appointment only

    Saturday
    By appointment only

    Sunday & Public Holidays
    Closed

    Our showroom is open, by appointment only as you need one of our wellness consultants to talk you through the options. 
     
    Complete the form above to arrange a showroom or virtual design consultation.
    Contactless click and collect is also available, with next day pickup. Complete the form above and enter ‘Orders’ and we’ll respond within 1 business day.

    Regional Dealers

    New South Wales

    Viking Sauna & Steam
    Contact us via the contact form above

    South Australia

    Sauna and Steam SA
    Contact us via the contact form above

    Queensland

    Sauna & Steam Queensland
    Contact us via the contact form above

    Western Australia

    Sauna and Steam WA
    Contact us via the contact form above

    Tasmania

    Tassie Pools and Spas
    Contact us via the contact form above

    New Zealand

    Sauna Steam New Zealand
    Contact us via the contact form above

    Repairs & 

    Service

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    Sauna
    installation

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    Consultation
    Service

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